At Capiclan Studio ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you visit our website capiclan.com or enroll in our educational cohorts. By using our services, you agree to the terms of this policy. Please read it carefully to understand how we handle your information.
1. Introduction
Capiclan Studio is dedicated to creating a safe and secure online environment for our students, clients, and website visitors. We understand the importance of privacy and are committed to safeguarding your personal information. This Privacy Policy explains our practices concerning the collection, use, and sharing of your data. We encourage you to review this policy regularly as we may update it periodically to reflect changes in our practices or legal requirements under the Digital Personal Data Protection Act, 2023 (Government of India).
2. Information We Collect
In accordance with the principle of Purpose Limitation, our platform processes only the minimum data necessary to authenticate your credentials, stream high-fidelity video modules, and ensure academic integrity.
2.1. Personal Data
When you register for an account, subscribe to our newsletter, purchase a course, or interact with our learning platform, we may collect personal details including:
- Full legal name and account contact details
- Verified email address and phone number for multi-factor OTP verification
- Billing address and transaction identification tokens generated by PCI-DSS certified payment processors
2.2. Non-Personal Data & Cookies
We automatically collect non-personal data when you navigate our site, such as browser type, operating system, device identifiers, and pages visited. This telemetry helps us optimize video delivery bandwidth, identify latency bottlenecks, and enhance user experience.
We use strictly necessary and performance cookies to maintain secure authenticated sessions and remember your course viewing progress across devices.
2.3. Forensic Telemetry & Watermarking
To protect proprietary curriculum assets, streaming video sessions embed a dynamic, imperceptible steganographic watermark containing your session identifier and timestamp. This telemetry is processed solely for intellectual property defense.
3. How We Use Your Information
We use the information we collect to operate, improve, and personalize our educational services, including:
- Delivering high-definition streaming lessons and quantitative analysis frameworks.
- Processing secure payments, issuing valid GST tax invoices, and fulfilling refund requests.
- Sending critical transactional updates, security alerts, and system notices.
- Preventing fraudulent access, account credential sharing, and unauthorized distribution of proprietary indicators.
- Complying with applicable statutory tax and educational regulations.
4. Sharing Your Information
We strictly uphold a zero-sale guarantee. We do not sell, rent, monetize, or trade student records, email addresses, or contact information to third-party telemarketers, data brokers, or advertisers under any circumstances.
We share your data only with trusted infrastructure providers essential to our service delivery:
- Payment Processors: Razorpay and Stripe for secure PCI-DSS Level 1 tokenized transactions.
- Cloud & CDN Providers: AWS and Cloudflare for low-latency streaming and DDoS defense.
- Legal Authorities: Only when strictly mandated by valid court orders or Indian statutory law.
5. Security & Cryptographic Storage
We implement defense-in-depth security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations, platform capabilities, or regulatory guidance. When modifications occur, we will revise the "Latest update" date at the top of this document. We encourage you to review this page periodically to stay informed.
7. Contact Us
If you have questions, comments, or data rights requests under the Digital Personal Data Protection Act, 2023, please reach out to our designated Data Protection Officer:
Capiclan Learning Technologies Pvt. Ltd.
Attn: Data Protection & Grievance Officer
Email: privacy@capiclan.com
Address: Financial District, Hyderabad, Telangana 500032, India
Standard response SLA: Within 48 business hours.